Last updated: 27 January 2026.
Windsor Chiropractic (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website, contact us, or book an appointment.
1. Who we are
Windsor Chiropractic provides chiropractic care services at:
Mountbatten House, Fairacres Industrial Estate, Windsor, SL4 4LE.
You can contact us at:
Phone: 07503072100
Email:
We are the data controller of the personal information you provide to us.
2. What information we collect
We may collect the following types of personal data:
– Contact details: name, phone number, email address.
– Appointment details: bookings, cancellations, and preferences.
– Health information: details you provide in consultation or health forms (special category data).
– Technical data: IP address, browser type, and information about how you use our website (via cookies).
3. How we use your information
We use your information to:
– Book and manage your appointments.
– Respond to your enquiries.
– Provide safe and appropriate chiropractic care.
– Send reminders and important updates about your care or appointments.
– Manage payments and invoices.
– Improve our website and services.
We will never sell your data to third parties.
4. Legal basis for processing
We process your personal data on the following bases:
– Consent: where you have given clear permission (e.g. marketing emails).
– Contract: where processing is necessary to provide you with services.
– Legal obligation: where we must keep records to meet regulatory or professional standards.
– Legitimate interest: where it is necessary for the running of our business, provided your rights are not overridden.
5. How we store your data
Your information is stored securely using encrypted systems and/or within our practice management software. We keep records for the minimum time required by law and our professional obligations. After this, records are securely deleted or destroyed.
6. Sharing your data
We only share your personal data when necessary, for example:
– With our practice management software provider, who processes data securely on our behalf.
– With regulatory bodies, insurers, or legal advisers if required by law.
– With your consent, if a referral to another healthcare provider is appropriate.
7. Cookies and website use
Our website uses cookies to:
– Make the site work as expected.
– Remember your preferences (such as booking details).
– Analyse how visitors use our website so we can improve it.
Most web browsers allow you to control cookies through their settings. You can choose to block cookies, but this may affect how the website works.
8. Your rights
You have the right to:
– Access the personal data we hold about you.
– Request corrections to your information.
– Request erasure of your data (where legally permitted).
– Restrict or object to processing in certain situations.
– Withdraw consent for marketing communications at any time.
– Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data has been handled (www.ico.org.uk).
To exercise your rights, please contact us using the details in section 1.
9. Marketing
We may send you updates or special offers by email or text if you have given consent. You can opt out at any time by clicking the unsubscribe link in our emails or replying STOP to SMS messages.
10. Updates to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date above.
Return to our About page or Contact us with questions.